Plumbing emergency? Platinum Plumbers provides 24-hour emergency plumbing services across Sydney’s Northern Beaches and North Shore.
From burst pipes and major leaks to overflowing drains and sewer problems, our licensed plumbers will assess the situation, explain what needs to be done and help prevent further damage to your property.
Ask about our $0 call-out fee. Conditions apply.
When to Call an Emergency Plumber
Some plumbing problems can wait until normal business hours. Others need urgent attention to protect your home, business or surrounding property.
Call us if you are experiencing:
A burst or leaking water pipe
Water spreading through walls, floors or ceilings
An overflowing toilet or sewer drain
A severely blocked drain affecting multiple fixtures
No water or a sudden major drop in water pressure
A leaking or failed hot-water system
Stormwater flooding or drainage problems
A plumbing fault that could cause property damage
Unexplained water pooling inside or outside your property
If you are unsure whether the problem is urgent, call 0421 637 410. We can discuss what is happening and advise you on the safest next step.
24-Hour Emergency Plumbing Assistance
Plumbing problems do not always occur during business hours. Our emergency plumbing service is available 24 hours a day, seven days a week across the Northern Beaches and North Shore.
When you contact Platinum Plumbers, we will ask a few questions to understand the problem and help you take immediate steps to limit damage while assistance is arranged.
Emergency Plumbing Services
Burst and Leaking Pipes
A burst pipe can release a significant amount of water in a short period. We locate the source of the leak, isolate the affected pipework and complete the appropriate repair.
Where possible, turn off your property’s main water supply while waiting for assistance.
Overflowing Toilets and Sewer Drains
An overflowing toilet or sewer drain can create a serious hygiene and property-damage risk. Avoid using nearby plumbing fixtures and keep people and pets away from contaminated water.
We can investigate the blockage, clear the line and check for underlying problems such as tree roots or damaged pipes.
Major Blocked Drains
Warning signs can include slow drainage, gurgling toilets, unpleasant smells, wastewater backing up or several fixtures becoming blocked at once.
We use professional drain-clearing equipment and CCTV cameras where required to locate the obstruction and identify why the problem occurred.
Emergency Hot-Water Problems
A leaking hot-water system can damage surrounding walls, floors and storage areas. We assess the system, make the area safe and explain whether repair or replacement is the best option.
Damaged Underground Pipes
Recurring blockages, sinkholes, unexplained wet areas and wastewater leaks can indicate damaged underground drainage.
If the pipe is suitable, trenchless pipe relining may allow us to repair the damaged section without excavating large areas of your driveway, garden or flooring.
What to Do During a Plumbing Emergency
While waiting for assistance:
Turn off the main water supply if water is escaping from a pipe or fixture.
Switch off power to affected areas only if it is safe to do so.
Stop using toilets, sinks and appliances if sewage is backing up.
Move furniture and belongings away from spreading water.
Keep children and pets away from wastewater.
Take photographs of visible damage for your records.
Call 0421 637 410 for plumbing assistance.
Do not attempt to dismantle pipes, use electrical appliances near standing water or enter an unsafe area.
Why Choose Platinum Plumbers?
Platinum Plumbers is an owner-operated plumbing and pipe relining business servicing the Northern Beaches and North Shore.
Available 24 hours a day, seven days a week
More than 25 years of plumbing and drainage experience
Fully licensed NSW plumbers
Licence number 351468C
Professional diagnostic and drain-clearing equipment
Specialist pipe relining capability
Clear explanations and practical repair options
More than 100 five-star Google reviews
Our focus is not simply stopping the immediate symptom. Where practical, we identify what caused the emergency so you can make an informed decision about any further repairs.
Emergency Plumbers in Your Area
Northern Beaches
We provide emergency plumbing services in Frenchs Forest, Freshwater, Manly, Balgowlah, Brookvale, Dee Why, Collaroy, Narrabeen, Mona Vale, Warriewood and surrounding Northern Beaches suburbs.
North Shore
We service Neutral Bay, Crows Nest, St Leonards, Naremburn, Chatswood, Artarmon, Northbridge, Willoughby, Wahroonga and surrounding North Shore suburbs.
Frequently Asked Questions
Yes. Our emergency plumbing service is available 24 hours a day, seven days a week across the Northern Beaches and North Shore.
Turn off your property’s main water supply if it is safe to do so. Move belongings away from the water and call 0421 637 410. If water is near electrical wiring or appliances, avoid entering the affected area.
It can be, particularly if wastewater is continuing to overflow, other fixtures are affected or sewage is entering the property. Stop using the toilet and other nearby fixtures, then call a plumber.
Yes. We use professional drain-clearing equipment, including high-pressure water jetting. CCTV inspection may also be used to locate the blockage and check for damaged pipework.
Eligible bookings may qualify for our $0 call-out fee offer. Conditions apply, so ask about the offer when you call.
We provide emergency plumbing services throughout Sydney’s Northern Beaches and North Shore. Call us if you would like to confirm service availability for your suburb.
Need an Emergency Plumber?
Call Platinum Plumbers for 24-hour emergency plumbing assistance across the Northern Beaches and North Shore.
