A cold shower, leaking tank or unreliable water temperature does not always mean you need a new system. Platinum Plumbers diagnoses hot water faults across the Northern Beaches and explains whether a repair or replacement makes more sense for your property.
We work on hot water systems in local homes and businesses. Tell us what has happened, the system type if you know it, and your suburb so we can advise on the next step.
Call 0421 637 410 for urgent hot water help or request a quote online
We assess the fault, the condition and age of the system, the likely repair cost, and whether suitable parts are available. If a repair is practical, we will explain what it involves. If replacement is the better option, we will discuss a suitable system size and type for your household or property.
We will explain the work and price before proceeding.
The right system depends on your household’s hot water use, available space, existing energy supply, installation requirements and budget. We can discuss the options that suit your property rather than assuming the same unit is right for everyone.
If water is escaping from the unit or its connections, keep clear of electrical components and call a plumber. A small leak may worsen, so arrange an assessment promptly. If the leak is substantial, turn off the water supply to the unit if you know how to do so safely.
Platinum Plumbers attends hot water problems across the Northern Beaches, including Collaroy, Dee Why, Freshwater, Brookvale, Mona Vale and surrounding suburbs.
Our customer was experiencing temperature fluctuations with their existing hot water unit. We inspected and noticed the aging system was badly corroded and in need of a replacement.
We set them up with a same day replacement so no one had to deal with cold showers! The new Thermann Continuous Flow heater we installed will keep the hot water flowing throughout the whole home for years to come.
Posted on Google![]()
Nigel HopeTrustindex verifies that the original source of the review is Google.
Platinum Plumbing is professional, timely and consistently performs excellent work. Always happy to see them.Posted on Google![]()
Janet TurnerTrustindex verifies that the original source of the review is Google.
Ryhs is a professional, highly skilled gentleman. I texted him in the evening with a big problem, he responded, showed up on time the next day, explained options I had and fixed the problem. He then took care of another simple plumbing problem for me as well at no charge. Could not recommend him highly enough.Posted on Google![]()
Ina TaylorTrustindex verifies that the original source of the review is Google.
Rhys was very professional and did an excellent job on many and varied plumbing jobs in our home. I highly recommend Platinum Plumbers. Quality work, attention to detail, fair prices, and completed on time. A pleasure to deal with this company!Posted on Google![]()
Josh HemsworthTrustindex verifies that the original source of the review is Google.
I called Platinum Plumbing out on short notice. Rhys provided me with pricing upfront and did the work in accordance with what we had agreed. I would definitely use them again.Posted on Google![]()
HaymienTrustindex verifies that the original source of the review is Google.
⭐⭐⭐⭐⭐ I would like to start by saying that communication with Rhys was amazing. What initially appeared to be a simple blockage at our property in Manly turned out to be a collapsed boundary trap, and Rhys took the time to clearly explain the issue, potential risks, and repair options using diagrams and CCTV footage. He arrived promptly and fully equipped to tackle what became a complex sewer repair, and his professionalism and transparency gave us confidence throughout the process. Rhys will be our plumber going forward, and I would highly recommend him to anyone needing drainage or sewer work on the North ShorePosted on Google![]()
Sandi TTrustindex verifies that the original source of the review is Google.
Massive thanks to Rhys for fixing our blocked shower drain on the exact same day! Really appreciated the extra tips on how to keep it clear long-term.Posted on Google![]()
Nic JeffriesTrustindex verifies that the original source of the review is Google.
Platinum Plumbers are the absolute BEST IN THE BIZ :) Have had them work on both my house and business, always A+++Posted on Google![]()
Carolyn CharltonTrustindex verifies that the original source of the review is Google.
I just want to say a huge Thank you to Rhys and his team at Platinum plumbers. We had a major problem with our sewer line and Rhys quickly identified the problem , explaining in detail what needed to to be done. We were very appreciative as Rhys liaised with Sydney water to get the best result for us as part of the problem was in the Sydney water sewer line junction that joined our sewer pipe at the end of our property. Rhys was very professional and knowledgeable, completing the job quickly. I would highly recommend Rhys and the team at Platinum plumbing. 🥇🥇🥇Posted on Google![]()
Robert BrowneTrustindex verifies that the original source of the review is Google.
Platinum Plumbers came out the same day to replace my leaking hot water heater. They were very knowledgeable, professional, and reasonably priced for the quality of the work. I’d happily recommend them to others.Posted on Google![]()
colleen shailerTrustindex verifies that the original source of the review is Google.
Wonderful team of workers led by Rhys. Great job fast and efficient , looked after my property and left it spotless. Finished it on time, and considerate of neighbours.
If you’re in the Northern Beaches, Sydney, we assess your energy supply, property layout, and budget to recommend the right electric, gas, or solar hot water system.
Where gas is available, we deliver expert gas hot water installation throughout the Northern Beaches, managing every connection and approval needed.
Yes. Across the Northern Beaches, solar hot water systems offer great savings when homes have proper sun access and roof space for panels.
Available 24/7 across the Northern Beaches, we restore hot water fast, often completing same-day replacements to keep your home or business running.
Possible causes depend on the system and may include a failed component, a power or gas supply issue, or a fault with the unit itself. An inspection is needed to identify the cause.
Often, but it depends on the fault, system condition and parts availability. We assess those factors before recommending repair or replacement.Content
We consider the number of people using hot water, when they use it, the available space and the type of system being installed.
Call us with your suburb and the details of your current system. We can confirm availability and discuss the fastest suitable option. Timing depends on the unit required and the installation work but we try to deliver same day replacements where we can!
Yes. We also service North Shore properties.
Whether the unit needs a repair or it is time to replace it, we can assess the problem and explain your options.
Call 0421 637 410 or request a hot water quote.